Shipping policy
Shipping Policy – Aurelle
Aurelle ships orders across the United States only.
Shipping Coverage
We ship nationwide within the USA through multiple fulfillment partners and franchises.
Shipping Fees
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Free shipping on orders over $649
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Shipping charges for orders below $649 are calculated at checkout.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Time
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Estimated delivery time: 5–12 business days
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Delivery times may vary due to supplier location, carrier delays, weather, or peak seasons.
Tracking Information
Tracking details are sent via email once the order is shipped. Tracking updates may take up to 48 hours to activate.
Address Accuracy
Customers are responsible for providing accurate shipping information. Aurelle is not responsible for delays or losses caused by incorrect or incomplete addresses.
Delays & Lost Packages
If an order is delayed beyond the estimated timeframe, customers must contact us for assistance. Aurelle will work with the carrier to resolve the issue but is not responsible for carrier-related delays.
Contact
📧 support@aurellefashion.store
📞 +972 546181566